{"info":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","description":"

UnifyWMS API is available on the following URLs:

Production: https:://{tenant_domain}.unifywms.com/api/v1

Staging: https:://{tenant_domain}.unifywms-staging.com/api/v1

Authentication

To authenticate on the API, you need an API token. You can create one in the UnifyWMS portal. API tokens are associated with the UnifyWMS account.

We strongly advise you to create a separate API token for each application that integrates with the UnifyWMS API. API tokens can be revoked at any time.

Every request to the API needs to have the Authorization header set like so:

Authorization: Bearer YOUR_ACCESS_TOKEN\n\n

When no, or an incorrect Authorization header is set, a 401 Unauthorized is returned.

Versioning

The API currently supports one version, which needs to be explicitly set in url: /api/v1

API Status

The API Status page provides real-time information about the operational status of the API and its components.

https://status.unifywms.com

Rate Limit

The API uses a rate limit, it allows you to make up to 60 requests per minute.

You can check the returned HTTP headers of any API request to see your current rate limit status.

When still within the rate limit:

X-RateLimit-Limit: 60\nX-RateLimit-Remaining: 58\n\n

Where Limit indicates how many requests per minute are allowed, and Remaining how many requests are left for this minute.

When over the rate limit:

A 429 Too Many Requests response will be returned when the rate limit is reached, with the following headers set:

X-RateLimit-Limit: 60\nX-RateLimit-Remaining: 0\n\n

Filtering

You can filter a resource by setting the filter params in the uri, like so:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

type	uri formatting
single field / value	`/resource1?filter[field1]=value1`
multiple values	`/resource1?filter[field1]=value1,value2`
multiple fields	`/resource1?filter[field1]=value1&filter[field2]=value2`

The available filters are specified per resource in the resource definition and will be either exact or partial filters:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

filter type	description
exact	only resources exactly matching the value for the field will be returned
partial	resources for which the passed value exists within the field will be returned

Sorting

You can sort a resource by setting the sort param in the uri, like so:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

type	uri formatting
single field ascending	`/resource1?sort=field1`
single field descending	`/resource1?sort=-field1`
multiple fields	`/resource1?sort=field1,-field2`

The available sorts are specified per resource in the resource definition.

Including Resources

When fetching a single or list of resources, the response will usually not include related resources by default.

You can include a resource by setting the include param in the uri, like so:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

type	uri formatting
single	`/resource1?include=resource2`
multiple	`/resource1?include=resource2,resource3`
nested	`/resource1?include=resource2.nested_resource1`
combined	`/resource1?include=resource2.nested_resource1,resource3`

The available includes are specified per resource in the resource definition.

Cursor Pagination

Listing a resource will return a paginated response where the number of items returned is limited to a maximum of 100. Default is 30.

You can specify the page number and size like so: /resource?page[size]=100&page[cursor]=eyJp

Information about pagination is provided in the links and meta objects of a response. E.g.:

{\n  \"data\": [\n    {\n      \"...\": \"...\"\n    }\n  ],\n  \"links\": {\n        \"first\": null,\n        \"last\": null,\n        \"prev\": null,\n        \"next\": \"https://tenant1.unifywms.com/api/v1/accounts?page[cursor]=eyJpZCI6NjIsIl9wb2ludHNUb05leHRJdGVtcyI6dHJ1ZX0\"\n    },\n    \"meta\": {\n        \"path\": \"https://tenant1.unifywms.com/api/v1/accounts\",\n        \"per_page\": 30,\n        \"next_cursor\": \"eyJpZCI6NjIsIl9wb2ludHNUb05leHRJdGVtcyI6dHJ1ZX0\",\n        \"prev_cursor\": null\n    },\n    \"success\": true,\n    \"message\": null\n  }\n}\n\n

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Request an API Token

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Authentication endpoints.

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\"view-warehouse\",\n \"description\": \"...\",\n \"icon\": \"warehouse\"\n },\n {\n \"id\": 48,\n \"name\": \"create-product\",\n \"description\": \"...\",\n \"icon\": \"inventory_2\"\n },\n {\n \"id\": 49,\n \"name\": \"view-product\",\n \"description\": \"...\",\n \"icon\": \"inventory_2\"\n },\n {\n \"id\": 81,\n \"name\": \"view-account\",\n \"description\": \"...\",\n \"icon\": \"business\"\n },\n {\n \"id\": 174,\n \"name\": \"create-webhook\",\n \"description\": \"...\",\n \"icon\": \"webhook\"\n },\n {\n \"id\": 175,\n \"name\": \"view-webhook\",\n \"description\": \"...\",\n \"icon\": \"webhook\"\n },\n {\n \"id\": 176,\n \"name\": \"update-webhook\",\n \"description\": \"...\",\n \"icon\": \"webhook\"\n },\n {\n \"id\": 177,\n \"name\": \"delete-webhook\",\n \"description\": \"...\",\n \"icon\": \"webhook\"\n }\n ],\n \"warehouses\": [\n {\n \"id\": 1,\n \"name\": \"Default Warehouse\",\n \"code\": \"DW\"\n }\n ],\n \"customer_groups\": [\n {\n \"id\": 1,\n \"name\": \"Default\",\n \"warehouse_id\": null\n }\n ],\n \"accounts\": [\n {\n \"id\": 100,\n \"name\": \"Demo Account\",\n \"master_account_id\": null,\n \"currency_id\": 1\n }\n ],\n \"created_at\": \"2024-03-24T13:17:16+00:00\",\n \"updated_at\": \"2024-03-24T13:37:51+00:00\"\n },\n \"success\": true,\n \"message\": null\n}"}],"_postman_id":"1f4246a1-d47e-45c7-9f37-78003f968795"}],"id":"f3693407-9c68-4760-bb2e-d771ed897912","_postman_id":"f3693407-9c68-4760-bb2e-d771ed897912","description":"","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]},"isInherited":true,"source":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","type":"collection"}}},{"name":"Accounts","item":[{"name":"/accounts","id":"601d954b-2f72-481a-a377-297df29d269c","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Content-Type","value":"application/json","type":"default"},{"key":"Accept","value":"application/json","type":"default"}],"url":"https://{tenant}.unifywms.com/api/v1/accounts","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]},"isInherited":true,"source":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","type":"collection"}},"urlObject":{"path":["accounts"],"host":["https://{tenant}.unifywms.com/api/v1"],"query":[],"variable":[]}},"response":[{"id":"dc87685b-5a90-4de5-9b1f-c22fa02c5e5e","name":"/accounts","originalRequest":{"method":"GET","header":[{"key":"Content-Type","value":"application/json","type":"default"},{"key":"Accept","value":"application/json","type":"default"}],"url":"https://{tenant}.unifywms.com/api/v1/accounts"},"status":"OK","code":200,"_postman_previewlanguage":"json","header":[],"cookie":[],"responseTime":null,"body":"{\n 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Retrieve the accounts.

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Order Resource

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Field	Required	Description
account_id	YES	Order Account
warehouse_id	YES	Order Warehouse, order can be fulfilled only by this warehouse
customer_id	NO
customer_plant_id	NO
company_name	NO	Delivery Address
title	NO	Delivery Address
full_name	NO	Delivery Address
phone	NO	Delivery Address
email	NO	Delivery Address
line_1	NO	Delivery Address
line_2	NO	Delivery Address
line_3	NO	Delivery Address
city	NO	Delivery Address
post_code	YES	Delivery Address
county	NO	Delivery Address
country	YES	Delivery Address
vat_number	NO	Delivery Address
eori_number	NO	Delivery Address
pid_number	NO	Delivery Address
order_channel_id	NO	See Reference (both value or description can be passed), defaults to Manual
bill_shipping_to_account	NO	Carrier Account Number Shipment, Bill shipment to 3rd Party Account
incoterms	NO	See Reference
document_number	NO	Unique Unify Order Refeference
document_number_ref	YES	Order Number, must be unique per Account
contact_document_number	NO	Ext Order Reference, ie PO No
currency_id	NO	Order Currency, defaults to Account Currency. Pass either `currency_id` or `currency` in ISO 4217 (ie EUR)
packing_notes	NO
delivery_notes	NO
gift_message	NO
requested_delivery_date	YES	Requested delivery date - ISO 8601
notes	NO	Order notes
is_b2b	NO	Default is false
external_id	NO	External Order ID (uuid, int)
tracking_number	NO
courier_service_id	NO
shipping_method	NO	Your shipping method, a map must exist in Unify
order_lines	YES	At least one line is required. See below resource

Order Line Resource

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Field	Required	Description
line_type	NO	Defaults to Product, see Reference
sku	NO	Product SKU
product_id	YES	Required when `sku` is not passed
product_unit_id	YES	Required when `sku` is not passed. When SKU is passed will default to first unit (EA)
quantity	YES	Quantity
unit_selling_price	NO	Line Price
customer_pn	NO	Customer Part Number, useful when Customer on Order uses a different PN for SKU
description	NO	Line notes
external_id	NO	External Order Line ID (uuid, int)

Order Return Reason Resource

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Field	Required	Description
account_id	NO	Reason can only be used by this Account
name	YES	Reason Name
stock_action_id	YES	Stock Status once Return has been Completed: 1 - Available 2 - On Hold 3 - Write Off
is_active	YES	Reason status

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\"export_customs_ref\": null,\n \"import_customs_ref\": null\n }\n ],\n \"notes\": null,\n \"external_id\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:11:17+01:00\"\n },\n {\n \"id\": 4,\n \"order_return_id\": 2,\n \"print_sequence_number\": 2,\n \"product_id\": 5,\n \"product\": {\n \"id\": 5,\n \"sku\": \"TOTE\",\n \"name\": \"Tote Box\"\n },\n \"product_unit_id\": 1,\n \"product_unit\": {\n \"id\": 1,\n \"account_id\": 1,\n \"product_id\": 5,\n \"unit_id\": 1,\n \"unit\": {\n \"id\": 1,\n \"name\": \"EACH\",\n \"symbol\": \"EA\",\n \"description\": \"Base Unit\",\n \"user_id\": 1,\n \"created_at\": \"2025-03-28T16:44:27+00:00\",\n \"updated_at\": \"2025-03-28T16:44:27+00:00\"\n },\n \"print_sequence_number\": 1,\n \"multiple_of_each_unit\": 1,\n \"each_unit_value\": \"1.00000\",\n \"sku_barcode\": \"TOTE\",\n \"ean_barcode\": null,\n \"upc_barcode\": null,\n \"is_active\": true,\n \"user_id\": 2,\n \"created_at\": 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null,\n \"batch_id\": null,\n \"quantity\": 8,\n \"fifo_date\": \"2025-04-01T13:22:11+01:00\",\n \"currency_id\": null,\n \"expiry_date\": null,\n \"grn_line_id\": 1,\n \"supplier_id\": null,\n \"duty_net_each\": 0,\n \"purchasing_price\": 0,\n \"country_of_origin\": null,\n \"export_customs_ref\": null,\n \"import_customs_ref\": null\n }\n ],\n \"notes\": null,\n \"external_id\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:11:17+01:00\"\n }\n ],\n \"tags\": []\n },\n \"success\": true,\n \"message\": null\n}"}],"_postman_id":"0933abc0-22f3-4ec7-b0ff-6b5d7483040c"},{"name":"/order-returns/:id","id":"c739cbe1-4328-486c-8676-61c96f7df1c1","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PUT","header":[{"key":"Content-Type","value":"application/json","type":"default"},{"key":"Accept","value":"application/json","type":"default"}],"body":{"mode":"raw","raw":"{\n \"id\": 2,\n \"account_id\": 1,\n \"warehouse_id\": 1,\n \"order_id\": 15,\n \"exchange_order_id\": null,\n \"exchange_order\": null,\n \"courier_service_id\": 1,\n \"tracking_number\": null,\n \"order_return_reason_id\": 2,\n \"company_name\": null,\n \"title\": null,\n \"full_name\": \"x\",\n \"phone\": null,\n \"email\": null,\n \"line_1\": \"1\",\n \"line_2\": null,\n \"line_3\": null,\n \"city\": \"x\",\n \"post_code\": \"NN2\",\n \"county\": \"x\",\n \"country\": \"GB\",\n \"document_number_ref\": \"REF2\",\n \"reference\": \"RTN-156666\",\n \"status_id\": 1,\n \"notes\": null,\n \"external_id\": null,\n \"refunded_at\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:11:17+01:00\",\n \"user_id\": 2,\n \"order_return_lines\": [\n {\n \"id\": 3,\n \"order_return_id\": 2,\n \"print_sequence_number\": 1,\n \"product_id\": 5,\n \"product_unit_id\": 1,\n \"quantity_expected\": 5,\n \"quantity_received\": 5,\n \"order_return_reason_id\": 2,\n \"customer_action_id\": 1,\n \"traceable_products\": [],\n \"notes\": null,\n \"external_id\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:11:17+01:00\"\n },\n {\n \"id\": 4,\n \"order_return_id\": 2,\n \"print_sequence_number\": 2,\n \"product_id\": 5,\n \"product_unit_id\": 1,\n \"quantity_expected\": 8,\n \"quantity_received\": 8,\n \"order_return_reason_id\": 1,\n \"customer_action_id\": 3,\n \"traceable_products\": [],\n \"notes\": null,\n \"external_id\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:11:17+01:00\"\n }\n ],\n \"tags\": []\n}","options":{"raw":{"language":"json"}}},"url":"https://{tenant}.unifywms.com/api/v1/order-returns/613","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]},"isInherited":true,"source":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","type":"collection"}},"urlObject":{"path":["order-returns","613"],"host":["https://{tenant}.unifywms.com/api/v1"],"query":[],"variable":[]}},"response":[{"id":"92b714b5-8978-48d7-9623-cb6b038c7df2","name":"/order-returns/:id","originalRequest":{"method":"PUT","header":[{"key":"Content-Type","value":"application/json","type":"default"},{"key":"Accept","value":"application/json","type":"default"}],"body":{"mode":"raw","raw":"{\n \"id\": 613,\n \"account_id\": 100,\n \"warehouse_id\": 1,\n \"customer_id\": null,\n \"customer\": null,\n \"customer_plant_id\": null,\n \"customer_plant\": null,\n \"shipping_address_id\": null,\n \"shipping_address\": null,\n \"company_name\": \"Unify\",\n \"title\": null,\n \"full_name\": null,\n \"phone\": null,\n \"email\": null,\n \"line_1\": \"Unit 1\",\n \"line_2\": null,\n \"line_3\": null,\n \"city\": \"Daventry\",\n \"post_code\": \"NN11 8NW\",\n \"county\": null,\n \"country\": \"GB\",\n \"order_channel_id\": 1,\n \"order_status_id\": 1,\n \"bill_shipping_to_account\": null,\n \"incoterms\": null,\n \"document_number\": \"ORD-000184\",\n \"document_number_ref\": \"EXT-ORD\",\n \"tracking_number\": null,\n \"packing_notes\": null,\n \"delivery_notes\": null,\n \"gift_message\": null,\n \"vat_number\": null,\n \"eori_number\": null,\n \"pid_number\": null,\n \"order_date\": \"2024-03-24T15:23:20+00:00\",\n \"contact_document_number\": null,\n \"requested_delivery_date\": null,\n \"promised_delivery_date\": \"2024-03-25T15:23:20+00:00\",\n \"currency_id\": 1,\n \"exchange_rate\": \"0.00000\",\n \"subtotal_discount_value\": \"0.00\",\n \"total_net_value\": \"250.00\",\n \"total_tax_value\": \"0.00\",\n \"total_gross_value\": \"250.00\",\n \"weight_unit\": \"kg\",\n \"weight_estimate\": 0,\n \"weight_gross\": 0,\n \"courier_service_id\": null,\n \"courier_service\": null,\n \"tracking_status_id\": null,\n \"tracking_status\": null,\n \"shipping_charge\": \"0.00\",\n \"notes\": \"\",\n \"is_b2b\": false,\n \"has_bundle_products\": false,\n \"external_id\": null,\n \"part\": 1,\n \"total_parts\": 1,\n \"total_lines\": 0,\n \"total_packages\": 0,\n \"volumetric_weight\": \"0.00000\",\n \"despatch_date\": null,\n \"created_at\": \"2024-03-24T15:25:09+00:00\",\n \"updated_at\": \"2024-03-24T15:25:09+00:00\",\n \"order_lines\": [\n {\n \"id\": 372,\n \"order_id\": 613,\n \"print_sequence_number\": 1,\n \"line_type\": 1,\n \"product_id\": 8718,\n \"product_unit_id\": 7441,\n \"sku\": \"SKU-1XX\",\n \"customer_pn\": null,\n \"description\": null,\n \"unit_selling_price\": \"25.00000\",\n \"quantity\": 25,\n \"quantity_allocated\": 0,\n \"total_value\": \"250.00\",\n 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\"courier_service_id\": 1,\n \"courier_service\": {\n \"id\": 1,\n \"name\": \"Collection Service\"\n },\n \"tracking_number\": null,\n \"order_return_reason_id\": 2,\n \"order_return_reason\": {\n \"id\": 2,\n \"account_id\": null,\n \"name\": \"Wrong Size\",\n \"stock_action_id\": 1,\n \"stock_action\": {\n \"label\": \"order_return_reasons.stock_actions.available\",\n \"hint\": \"order_return_reasons.stock_actions.available_hint\",\n \"value\": 1,\n \"color\": \"positive\",\n \"icon\": \"check\",\n \"disable\": false\n },\n \"is_active\": true,\n \"created_at\": \"2025-04-15T11:10:02+01:00\",\n \"updated_at\": \"2025-04-15T11:10:02+01:00\",\n \"user_id\": 2\n },\n \"company_name\": null,\n \"title\": null,\n \"full_name\": \"x\",\n \"phone\": null,\n \"email\": null,\n \"line_1\": \"1\",\n \"line_2\": null,\n \"line_3\": null,\n \"city\": \"x\",\n \"post_code\": \"NN2\",\n \"county\": \"x\",\n \"country\": \"GB\",\n \"document_number_ref\": \"REF2\",\n \"reference\": \"RTN-156666\",\n \"status_id\": 1,\n \"status\": {\n \"label\": \"order_returns.statuses.pending\",\n \"hint\": \"order_returns.statuses.pending_hint\",\n \"value\": 1,\n \"color\": \"primary\",\n \"icon\": \"pending_actions\",\n \"disable\": false\n },\n \"notes\": null,\n \"external_id\": null,\n \"refunded_at\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:50:41+01:00\",\n \"user_id\": 2,\n \"user\": {\n \"id\": 2,\n \"username\": \"lxs\"\n },\n \"order_return_lines\": [\n {\n \"id\": 3,\n \"order_return_id\": 2,\n \"print_sequence_number\": 1,\n \"product_id\": 5,\n \"product\": {\n \"id\": 5,\n \"sku\": \"TOTE\",\n \"name\": \"Tote Box\"\n },\n \"product_unit_id\": 1,\n \"product_unit\": {\n \"id\": 1,\n \"account_id\": 1,\n \"product_id\": 5,\n \"unit_id\": 1,\n \"unit\": {\n \"id\": 1,\n \"name\": \"EACH\",\n \"symbol\": \"EA\",\n \"description\": \"Base Unit\",\n \"user_id\": 1,\n \"created_at\": \"2025-03-28T16:44:27+00:00\",\n \"updated_at\": \"2025-03-28T16:44:27+00:00\"\n },\n \"print_sequence_number\": 1,\n \"multiple_of_each_unit\": 1,\n \"each_unit_value\": \"1.00000\",\n \"sku_barcode\": \"TOTE\",\n \"ean_barcode\": null,\n \"upc_barcode\": null,\n \"is_active\": true,\n \"user_id\": 2,\n \"created_at\": \"2025-04-01T12:20:24+01:00\",\n \"updated_at\": \"2025-04-01T12:20:24+01:00\"\n },\n \"quantity_expected\": 5,\n \"quantity_received\": 5,\n \"order_return_reason_id\": 2,\n \"order_return_reason\": {\n \"id\": 2,\n \"account_id\": null,\n \"name\": \"Wrong Size\",\n \"stock_action_id\": 1,\n \"stock_action\": {\n \"label\": \"order_return_reasons.stock_actions.available\",\n \"hint\": \"order_return_reasons.stock_actions.available_hint\",\n \"value\": 1,\n \"color\": \"positive\",\n \"icon\": \"check\",\n \"disable\": false\n },\n \"is_active\": true,\n \"created_at\": \"2025-04-15T11:10:02+01:00\",\n \"updated_at\": \"2025-04-15T11:10:02+01:00\",\n \"user_id\": 2\n },\n \"customer_action_id\": 1,\n \"customer_action\": {\n \"label\": \"order_returns.customer_actions.none\",\n \"hint\": \"order_returns.customer_actions.none_hint\",\n \"value\": 1,\n \"color\": \"primary\",\n \"icon\": null,\n \"disable\": false\n },\n \"traceable_products\": [],\n \"notes\": null,\n \"external_id\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:50:41+01:00\"\n },\n {\n \"id\": 4,\n \"order_return_id\": 2,\n \"print_sequence_number\": 2,\n \"product_id\": 5,\n \"product\": {\n \"id\": 5,\n \"sku\": \"TOTE\",\n \"name\": \"Tote Box\"\n },\n \"product_unit_id\": 1,\n \"product_unit\": {\n \"id\": 1,\n \"account_id\": 1,\n \"product_id\": 5,\n \"unit_id\": 1,\n \"unit\": {\n \"id\": 1,\n \"name\": \"EACH\",\n \"symbol\": \"EA\",\n \"description\": \"Base Unit\",\n \"user_id\": 1,\n \"created_at\": \"2025-03-28T16:44:27+00:00\",\n \"updated_at\": \"2025-03-28T16:44:27+00:00\"\n },\n \"print_sequence_number\": 1,\n \"multiple_of_each_unit\": 1,\n \"each_unit_value\": \"1.00000\",\n \"sku_barcode\": \"TOTE\",\n \"ean_barcode\": null,\n \"upc_barcode\": null,\n \"is_active\": true,\n \"user_id\": 2,\n \"created_at\": \"2025-04-01T12:20:24+01:00\",\n \"updated_at\": \"2025-04-01T12:20:24+01:00\"\n },\n \"quantity_expected\": 8,\n \"quantity_received\": 8,\n \"order_return_reason_id\": 1,\n \"order_return_reason\": {\n \"id\": 1,\n \"account_id\": null,\n \"name\": \"Faulty\",\n \"stock_action_id\": 1,\n \"stock_action\": {\n \"label\": \"order_return_reasons.stock_actions.available\",\n \"hint\": \"order_return_reasons.stock_actions.available_hint\",\n \"value\": 1,\n \"color\": \"positive\",\n \"icon\": \"check\",\n \"disable\": false\n },\n \"is_active\": true,\n \"created_at\": \"2025-04-10T15:35:54+01:00\",\n \"updated_at\": \"2025-04-10T15:35:54+01:00\",\n \"user_id\": 2\n },\n \"customer_action_id\": 3,\n \"customer_action\": {\n \"label\": \"order_returns.customer_actions.resend\",\n \"hint\": \"order_returns.customer_actions.resend_hint\",\n \"value\": 3,\n \"color\": \"success\",\n \"icon\": null,\n \"disable\": false\n },\n \"traceable_products\": [],\n \"notes\": null,\n \"external_id\": null,\n \"created_at\": \"2025-04-15T11:11:17+01:00\",\n \"updated_at\": \"2025-04-15T11:50:41+01:00\"\n }\n ],\n \"tags\": []\n },\n \"success\": true,\n \"message\": null\n}"}],"_postman_id":"c739cbe1-4328-486c-8676-61c96f7df1c1"},{"name":"/order-returns/:id","id":"9ff34b09-ad9a-4400-8268-01406b86a631","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"DELETE","header":[{"key":"Content-Type","value":"application/json","type":"default"},{"key":"Accept","value":"application/json","type":"default"}],"url":"https://{tenant}.unifywms.com/api/v1/order-returns/1","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]},"isInherited":true,"source":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","type":"collection"}},"urlObject":{"path":["order-returns","1"],"host":["https://{tenant}.unifywms.com/api/v1"],"query":[],"variable":[]}},"response":[{"id":"888e90c6-a3d4-473b-82e9-7d53ce407351","name":"/order-returns/:id","originalRequest":{"method":"DELETE","header":[{"key":"Content-Type","value":"application/json","type":"default"},{"key":"Accept","value":"application/json","type":"default"}],"url":"https://{tenant}.unifywms.com/api/v1/order-returns/1"},"_postman_previewlanguage":null,"header":null,"cookie":[],"responseTime":null,"body":"{\n \"success\": true,\n \"data\": null\n}"}],"_postman_id":"9ff34b09-ad9a-4400-8268-01406b86a631"},{"name":"/order-returns","id":"ec1aaa6f-89a1-4bb9-baad-e39ef3b87a21","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"},{"key":"Accept","value":"application/json"}],"body":{"mode":"raw","raw":"{\n \"account_id\": 1,\n \"warehouse_id\": 1,\n \"order_id\": null,\n \"exchange_order_id\": null,\n \"courier_service_id\": null,\n \"tracking_number\": null,\n \"order_return_reason_id\": 2,\n \"company_name\": null,\n \"title\": null,\n \"full_name\": \"x\",\n \"phone\": null,\n \"email\": null,\n \"line_1\": \"1\",\n \"line_2\": null,\n \"line_3\": null,\n \"city\": \"x\",\n \"post_code\": \"NN2\",\n \"county\": \"x\",\n \"country\": \"GB\",\n \"document_number_ref\": \"REF7\",\n \"reference\": \"RTN-156666\",\n \"notes\": null,\n \"external_id\": null,\n \"refunded_at\": null,\n \"order_return_lines\": [\n {\n \"sku\": \"tote\",\n \"quantity_expected\": 5\n },\n {\n \"product_id\": 5,\n \"product_unit_id\": 1,\n \"quantity_expected\": 8,\n \"order_return_reason_id\": 1,\n \"customer_action_id\": 3,\n \"traceable_products\": [],\n \"notes\": null,\n \"external_id\": null\n }\n ],\n \"tags\": [\"tag1\",\"tag2\"]\n}","options":{"raw":{"language":"json"}}},"url":"https://{tenant}.unifywms.com/api/v1/order-returns","description":"

Order Return Resource

Field	Required	Description
account_id	YES	Return To Account
warehouse_id	YES	Return To Warehouse
order_id	NO	Original Order Id
exchange_order_id	NO	Exchange Order Id
courier_service_id	NO	Return Courier Service
tracking_number	NO	Return Tracking Number
order_return_reason_id	YES	Return Reason
company_name	NO	Return From Address
title	NO	Return From Address
full_name	NO	Return From Address
phone	NO	Return From Address
email	NO	Return From Address
line_1	NO	Return From Address
line_2	NO	Return From Address
line_3	NO	Return From Address
city	NO	Return From Address
post_code	YES	Return From Address
county	NO	Return From Address
country	YES	Return From Address
reference	NO	Customer Refeference
document_number_ref	YES	Return Number, must be unique per Account
external_id	NO	External Return Id
status_id	NO	Defaults to 1 Pending
notes	NO	Return Notes
refunded_at	NO	Refunded At - ISO 8601
order_return_lines	YES	At least one line is required. See below resource

Order Return Line Resource

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Field	Required	Description
order_return_reason_id	NO	Defaults to Return Reason above, can be different for each line
sku	NO	Product SKU
product_id	YES	Required when `sku` is not passed
product_unit_id	YES	Required when `sku` is not passed. When SKU is passed will default to first unit (EA)
quantity_expected	YES	Quantity
quantity_received	NO	Exact Quantity Received would be confirmed when Return is Marked as Completed
customer_action_id	NO	Customer Action: 1 - None, no action required 2 - Refund the Customer 3 - Resend the Order
traceable_products	NO	Array of Traceable Info Expected (lot, serial etc.)
notes	NO	Return Line notes
external_id	NO	External Order Return Line ID (uuid, int)

The webhooks API allows you to create, view, update, and delete individual webhooks

Each webhook has:

account_id: triggered only for this account.
\n
warehouse_id: (optional) triggered for this warehouse
\n
status: active (delivers payload), inactive (delivery paused by admin), suspended (delivery paused by failure).
\n
topic: determines which resource events the webhook is triggered for.
\n
url: URL where the payload is delivered, must be HTTP or HTTPS.
\n
secret: secret key that is used to generate a HMAC-SHA256 hash of the request body so the receiver can verify authenticity of the webhook.
\n

Topics

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Topic	Description
orders.created	Triggered when order is created
orders.despatched	Triggered when Order has been marked as Despatched in Unify, Order resource will have tracking details at this point
grns.received	Triggered when GRN has been marked as Completed in Unify
order_returns.completed	Triggered when Order Return has been marked as Completed in Unify
products.stock_changed	Triggered when for below Product Transactions in Unify: - Received - GrnAdjustment - Despatched - PositiveAdjustment - NegativeAdjustement - StockTakeAdjustment - OpeningBalance - Hold - HoldRelease - WriteOff

Payload orders.despatched / orders.created

{\n  \"id\": 8,\n  \"account_id\": 299,\n  \"account\": { \"id\": 299, \"name\": \"Acme Corporation\", \"account_code\": \"acme\" },\n  \"warehouse_id\": 223,\n  \"warehouse\": { \"id\": 223, \"name\": \"UK Warehouse\", \"code\": \"WH-UK\" },\n  \"customer_id\": null,\n  \"customer_plant_id\": null,\n  \"company_name\": null,\n  \"title\": null,\n  \"full_name\": null,\n  \"phone\": null,\n  \"email\": null,\n  \"line_1\": \"Unit 1\",\n  \"line_2\": null,\n  \"line_3\": null,\n  \"city\": \"Daventry\",\n  \"post_code\": \"NN11 8NW\",\n  \"county\": null,\n  \"country\": \"GB\",\n  \"order_channel_id\": 1,\n  \"order_channel\": {\n    \"label\": \"orders.channels.manual\",\n    \"hint\": \"orders.channels.manual_hint\",\n    \"value\": 1,\n    \"color\": \"primary\",\n    \"icon\": \"person\",\n    \"disable\": false\n  },\n  \"order_status_id\": 10,\n  \"order_status\": {\n    \"label\": \"orders.statuses.despatched\",\n    \"hint\": \"orders.statuses.despatched_hint\",\n    \"value\": 10,\n    \"color\": \"secondary\",\n    \"icon\": \"local_shipping\",\n    \"disable\": false\n  },\n  \"bill_shipping_to_account\": null,\n  \"incoterms\": null,\n  \"document_number\": \"ORD-000184\",\n  \"document_number_ref\": \"EXT-ORD\",\n  \"tracking_number\": \"1ZXXXXXXXXXX\",\n  \"tracking_info\": {\n    \"tracking_number\": \"1ZXXXXXXXXXX\",\n    \"tracking_url\": \"http://www.ups.com/WebTracking/processInputRequest?tracknum=1ZXXXXXXXXXX\",\n    \"courier_code\": \"ups\",\n    \"service_code\": \"ups_ground\"\n  },\n  \"packing_notes\": null,\n  \"delivery_notes\": null,\n  \"gift_message\": null,\n  \"vat_number\": null,\n  \"eori_number\": null,\n  \"pid_number\": null,\n  \"order_date\": \"2025-04-11T12:49:22+00:00\",\n  \"contact_document_number\": null,\n  \"requested_delivery_date\": \"2025-04-11T12:49:22+00:00\",\n  \"promised_delivery_date\": \"2025-04-11T12:49:22+00:00\",\n  \"currency_id\": 248,\n  \"currency\": { \"id\": 259, \"name\": \"Pound\", \"iso_code\": \"GBP\" },\n  \"exchange_rate\": \"0.00000\",\n  \"subtotal_discount_value\": \"0.00\",\n  \"total_net_value\": \"0.00\",\n  \"total_tax_value\": \"0.00\",\n  \"total_gross_value\": \"0.00\",\n  \"weight_unit\": \"kg\",\n  \"weight_estimate\": 0,\n  \"weight_gross\": 0,\n  \"courier_service_id\": 8,\n  \"courier_service\": {\n    \"id\": 8,\n    \"courier_id\": 18,\n    \"courier\": {\n      \"id\": 18,\n      \"name\": \"UPS\",\n      \"courier_code\": \"ups\"\n    },\n    \"name\": \"UPS® Ground\",\n    \"service_code\": \"ups_ground\",\n    \"status_link\": \"http://www.ups.com/WebTracking/processInputRequest?tracknum=tracking_number\"\n  },\n  \"tracking_status_id\": 1,\n  \"tracking_status\": {\n    \"label\": \"orders.tracking_statuses.created\",\n    \"hint\": null,\n    \"value\": 1,\n    \"color\": \"primary\",\n    \"icon\": \"assignment\",\n    \"disable\": false\n  },\n  \"shipping_charge\": \"0.00\",\n  \"notes\": \"\",\n  \"is_b2b\": false,\n  \"has_bundle_products\": false,\n  \"external_id\": null,\n  \"part\": 1,\n  \"total_parts\": 1,\n  \"total_lines\": 1,\n  \"total_packages\": 0,\n  \"volumetric_weight\": \"0.00000\",\n  \"despatch_date\": null,\n  \"created_at\": \"2025-04-11T12:49:22+00:00\",\n  \"updated_at\": \"2025-04-11T12:49:22+00:00\",\n  \"order_lines\": [\n    {\n      \"id\": 8,\n      \"order_id\": 8,\n      \"print_sequence_number\": 1,\n      \"line_type\": 1,\n      \"product_id\": 146,\n      \"product\": { \"id\": 146, \"sku\": \"SKU-1XX\", \"name\": \"Example SKU\" },\n      \"product_unit_id\": 76,\n      \"product_unit\": {\n        \"id\": 76,\n        \"account_id\": 360,\n        \"product_id\": 147,\n        \"unit_id\": 82,\n        \"unit\": {\n          \"id\": 82,\n          \"name\": \"Each\",\n          \"symbol\": \"EA\",\n          \"description\": null,\n          \"user_id\": 1,\n          \"created_at\": \"2025-04-11T12:49:22+00:00\",\n          \"updated_at\": \"2025-04-11T12:49:22+00:00\"\n        },\n        \"print_sequence_number\": 1,\n        \"multiple_of_each_unit\": 1,\n        \"each_unit_value\": \"1.00000\",\n        \"sku_barcode\": \"SKU-1XX\",\n        \"ean_barcode\": \"5094788139125\",\n        \"upc_barcode\": \"7114621320027\",\n        \"is_active\": true,\n        \"user_id\": 1,\n        \"created_at\": \"2025-04-11T12:49:22+00:00\",\n        \"updated_at\": \"2025-04-11T12:49:22+00:00\"\n      },\n      \"sku\": null,\n      \"customer_pn\": null,\n      \"description\": null,\n      \"unit_selling_price\": \"0.00000\",\n      \"unit_selling_price_overridden\": \"0.00000\",\n      \"quantity\": 85,\n      \"quantity_allocated\": 85,\n      \"quantity_not_allocated\": 0,\n      \"total_value\": \"0.00\",\n      \"total_tax_value\": \"0.00\",\n      \"unit_discount_percent\": \"0.00\",\n      \"total_discount_value\": \"0.00\",\n      \"requested_delivery_date\": null,\n      \"promised_delivery_date\": null,\n      \"external_id\": null,\n      \"created_at\": \"2025-04-11T12:49:22+00:00\",\n      \"updated_at\": \"2025-04-11T12:49:22+00:00\",\n      \"allocation_balances\": [\n        {\n          \"id\": 8,\n          \"order_line_id\": 8,\n          \"traceable_bin_product_id\": 9,\n          \"traceable_bin_product\": {\n            \"id\": 9,\n            \"traceable_product_id\": 9,\n            \"traceable_product\": {\n              \"id\": 9,\n              \"serial\": \"SERIAL-vjwxrcap\",\n              \"lot_no\": \"LOT-spabtsmy\",\n              \"batch_id\": \"BATCH-huycnkeu\",\n              \"expiry_date\": null,\n              \"fifo_date\": \"2025-07-09T22:23:29+00:00\",\n              \"country_of_origin\": null\n            }\n          },\n          \"quantity_allocated\": 85\n        }\n      ],\n      \"warehouse_product_id\": null\n    }\n  ],\n  \"vehicle_reg\": null,\n  \"booking_reference\": null,\n  \"booking_date\": null,\n  \"trailer_id\": null,\n  \"priority\": null,\n  \"has_bonded_stock\": false,\n  \"source_document_id\": null\n}\n\n

Payload grns.received

{\n  \"id\": 9,\n  \"account_id\": 299,\n  \"account\": { \"id\": 299, \"name\": \"Acme Corporation\", \"account_code\": \"acme\" },\n  \"warehouse_id\": 223,\n  \"warehouse\": { \"id\": 223, \"name\": \"UK Warehouse\", \"code\": \"WH-UK\" },\n  \"supplier_id\": null,\n  \"grn_status_id\": 6,\n  \"grn_status\": {\n    \"label\": \"grns.statuses.completed\",\n    \"hint\": \"grns.statuses.completed_hint\",\n    \"value\": 6,\n    \"color\": \"positive\",\n    \"icon\": \"done\",\n    \"disable\": true\n  },\n  \"incoterms\": null,\n  \"document_number\": \"GRN-000689\",\n  \"supplier_grn_no\": \"PO-997788\",\n  \"reference\": \"Cust Ref-23\",\n  \"currency_id\": 184,\n  \"exchange_rate\": \"0.00000\",\n  \"total_net_value\": \"0.00\",\n  \"total_tax_value\": \"0.00\",\n  \"total_gross_value\": \"0.00\",\n  \"priority\": 1,\n  \"priority_details\": {\n    \"label\": \"priorities.normal\",\n    \"hint\": \"\",\n    \"value\": 1,\n    \"color\": \"primary\",\n    \"icon\": \"remove\",\n    \"disable\": false\n  },\n  \"is_part_received\": false,\n  \"notes\": null,\n  \"courier_id\": 14,\n  \"courier\": { \"id\": 14, \"name\": \"Fedex\", \"courier_code\": \"fedex\" },\n  \"delivery_type_id\": 339,\n  \"delivery_type\": { \"id\": 339, \"name\": \"Pallet\" },\n  \"delivery_quantity\": 1,\n  \"est_arrived_at\": \"2025-04-12T12:22:53+00:00\",\n  \"est_offloaded_at\": \"2025-04-13T12:22:53+00:00\",\n  \"offloaded_at\": \"2025-04-11T12:22:53+00:00\",\n  \"arrived_at\": \"2025-04-11T12:22:53+00:00\",\n  \"is_delivery_confirmed\": false,\n  \"tracking_number\": \"1Z999AA10123456784\",\n  \"tracking_url\": \"\",\n  \"bill_of_landing\": null,\n  \"container_number\": null,\n  \"seal_number\": null,\n  \"vehicle_type\": null,\n  \"vehicle_reg\": null,\n  \"is_bonded\": false,\n  \"import_customs_ref\": null,\n  \"duty_net\": \"0.00\",\n  \"external_id\": null,\n  \"user_id\": null,\n  \"created_at\": \"2025-04-11T12:22:53+00:00\",\n  \"updated_at\": \"2025-04-11T12:22:53+00:00\",\n  \"grn_lines\": [\n    {\n      \"id\": 9,\n      \"grn_id\": 9,\n      \"product_id\": 136,\n      \"product\": { \"id\": 136, \"sku\": \"SKU-123\", \"name\": \"Item 123\" },\n      \"product_unit_id\": 71,\n      \"product_unit\": {\n        \"id\": 71,\n        \"account_id\": 339,\n        \"product_id\": 137,\n        \"unit_id\": 77,\n        \"unit\": {\n          \"id\": 77,\n          \"name\": \"Each\",\n          \"symbol\": \"EA\",\n          \"description\": null,\n          \"user_id\": 1,\n          \"created_at\": \"2025-04-11T12:22:53+00:00\",\n          \"updated_at\": \"2025-04-11T12:22:53+00:00\"\n        },\n        \"print_sequence_number\": 1,\n        \"multiple_of_each_unit\": 1,\n        \"each_unit_value\": \"1.00000\",\n        \"sku_barcode\": \"SKU-123\",\n        \"ean_barcode\": \"1743268193792\",\n        \"upc_barcode\": \"6739698511720\",\n        \"is_active\": true,\n        \"user_id\": 1,\n        \"created_at\": \"2025-04-11T12:22:53+00:00\",\n        \"updated_at\": \"2025-04-11T12:22:53+00:00\"\n      },\n      \"print_sequence_number\": null,\n      \"quantity_advised\": 5,\n      \"quantity_advised_each\": 0,\n      \"quantity_received\": 0,\n      \"notes\": null,\n      \"hold_stock_on_receipt_notes\": null,\n      \"hold_stock_on_receipt\": false,\n      \"price\": \"0.00000\",\n      \"total_value\": \"0.00\",\n      \"total_tax_value\": \"0.00\",\n      \"duty_rate\": \"0.00\",\n      \"duty_net\": \"0.00\",\n      \"external_id\": null,\n      \"user_id\": 1,\n      \"created_at\": \"2025-04-11T12:22:53+00:00\",\n      \"updated_at\": \"2025-04-11T12:22:53+00:00\"\n    }\n  ]\n}\n\n

Payload order_returns.completed

{\n  \"id\": 40,\n  \"account_id\": 299,\n  \"account\": { \"id\": 299, \"name\": \"Acme Corporation\", \"account_code\": \"acme\" },\n  \"warehouse_id\": 223,\n  \"warehouse\": { \"id\": 223, \"name\": \"UK Warehouse\", \"code\": \"WH-UK\" },\n  \"order_id\": null,\n  \"order\": null,\n  \"exchange_order_id\": null,\n  \"exchange_order\": null,\n  \"courier_service_id\": null,\n  \"courier_service\": null,\n  \"tracking_number\": null,\n  \"order_return_reason_id\": 80,\n  \"order_return_reason\": {\n    \"id\": 80,\n    \"account_id\": null,\n    \"name\": \"Wrong Size\",\n    \"stock_action_id\": 1,\n    \"stock_action\": {\n      \"label\": \"order_return_reasons.stock_actions.available\",\n      \"hint\": \"order_return_reasons.stock_actions.available_hint\",\n      \"value\": 1,\n      \"color\": \"positive\",\n      \"icon\": \"check\",\n      \"disable\": false\n    },\n    \"is_active\": true,\n    \"created_at\": \"2025-03-25T12:40:15+00:00\",\n    \"updated_at\": \"2025-03-25T12:40:15+00:00\",\n    \"user_id\": null\n  },\n  \"company_name\": null,\n  \"title\": null,\n  \"full_name\": null,\n  \"phone\": null,\n  \"email\": null,\n  \"line_1\": null,\n  \"line_2\": null,\n  \"line_3\": null,\n  \"city\": null,\n  \"post_code\": null,\n  \"county\": null,\n  \"country\": null,\n  \"document_number_ref\": 5570253,\n  \"reference\": null,\n  \"status_id\": 2,\n  \"status\": {\n    \"label\": \"order_returns.statuses.completed\",\n    \"hint\": \"order_returns.statuses.completed_hint\",\n    \"value\": 2,\n    \"color\": \"positive\",\n    \"icon\": \"done\",\n    \"disable\": false\n  },\n  \"notes\": null,\n  \"external_id\": null,\n  \"refunded_at\": null,\n  \"created_at\": \"2025-03-25T12:40:15+00:00\",\n  \"updated_at\": \"2025-03-25T12:40:15+00:00\",\n  \"user_id\": null,\n  \"order_return_lines\": [\n    {\n      \"id\": 39,\n      \"order_return_id\": 40,\n      \"print_sequence_number\": 1,\n      \"product_id\": 120,\n      \"product\": { \"id\": 120, \"sku\": \"SKU-23\", \"name\": \"SKU-23-Name\" },\n      \"product_unit_id\": 56,\n      \"product_unit\": {\n        \"id\": 56,\n        \"account_id\": 299,\n        \"product_id\": 120,\n        \"unit_id\": 62,\n        \"unit\": {\n          \"id\": 62,\n          \"name\": \"Each\",\n          \"symbol\": \"EA\",\n          \"description\": null,\n          \"user_id\": 1,\n          \"created_at\": \"2025-03-25T12:40:15+00:00\",\n          \"updated_at\": \"2025-03-25T12:40:15+00:00\"\n        },\n        \"print_sequence_number\": 1,\n        \"multiple_of_each_unit\": 1,\n        \"each_unit_value\": \"1.00000\",\n        \"sku_barcode\": \"SKU-23\",\n        \"ean_barcode\": \"6869054932644\",\n        \"upc_barcode\": \"8180764318015\",\n        \"is_active\": true,\n        \"user_id\": 1,\n        \"created_at\": \"2025-03-25T12:40:15+00:00\",\n        \"updated_at\": \"2025-03-25T12:40:15+00:00\"\n      },\n      \"quantity_expected\": 6,\n      \"quantity_received\": 7,\n      \"order_return_reason_id\": 80,\n      \"order_return_reason\": {\n        \"id\": 80,\n        \"account_id\": null,\n        \"name\": \"Wrong Size\",\n        \"stock_action_id\": 1,\n        \"stock_action\": {\n          \"label\": \"order_return_reasons.stock_actions.available\",\n          \"hint\": \"order_return_reasons.stock_actions.available_hint\",\n          \"value\": 1,\n          \"color\": \"positive\",\n          \"icon\": \"check\",\n          \"disable\": false\n        },\n        \"is_active\": true,\n        \"created_at\": \"2025-03-25T12:40:15+00:00\",\n        \"updated_at\": \"2025-03-25T12:40:15+00:00\",\n        \"user_id\": null\n      },\n      \"customer_action_id\": 1,\n      \"customer_action\": {\n        \"label\": \"order_returns.customer_actions.none\",\n        \"hint\": \"order_returns.customer_actions.none_hint\",\n        \"value\": 1,\n        \"color\": \"primary\",\n        \"icon\": null,\n        \"disable\": false\n      },\n      \"traceable_products\": [],\n      \"notes\": null,\n      \"external_id\": null,\n      \"created_at\": \"2025-03-25T12:40:15+00:00\",\n      \"updated_at\": \"2025-03-25T12:40:15+00:00\"\n    }\n  ],\n  \"tags\": []\n}\n\n

Payload products.stock_changed

{\n  \"warehouse_id\": 1,\n  \"sku\": \"SKU-01\",\n  \"external_id\": \"EXT-01\",\n  \"transaction_type\": \"HoldRelease\",\n  \"quantity_adjusted\": 55,\n  \"quantity_total\": 100,\n  \"quantity_allocated\": 0,\n  \"quantity_on_hold\": 0,\n  \"quantity_free\": 100\n}\n\n

Retries

Your application should respond with a 2XX status code within 10 seconds. The retry mechanism is as follows:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Attempt	Retry after
1	1 minute
2	2 minutes
3	30 minutes
4	1 hour
5	2 hours

After 5 failed retries, webhook will be permanently suspended.

Request Signing

A few custom headers are added to the request to help the receiver process the webhook:

X-UnifyWMS-Signature:HMAC-SHA256 hash of the entire payload

X-UnifyWMS-Topic:e.g orders.created

We calculate the hash using HMAC SHA256 with the entire JSON payload as data, and your secret as key, hash_hmac('sha256', $jsonEncodedPayload, ''your-secret')

\n","_postman_id":"c5572755-d277-4e10-9286-202ec87ad266","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]},"isInherited":true,"source":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","type":"collection"}}},{"name":"Reference","item":[{"name":"Order Line Type","item":[],"id":"d347a16c-a039-4150-af32-3c03a32c7210","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Value	Description	Has Stock Allocations
1	Product - Default -product_id is required	YES
2	Free Text Item - product is not required	NO
3	Comment Line	NO

","_postman_id":"d347a16c-a039-4150-af32-3c03a32c7210","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}},{"name":"Order Channels","item":[],"id":"7d01d98a-e65c-4828-84d9-2b54a2a7183e","description":"

Value	Description
0	other
1	manual
2	api
3	edi
4	shopify
5	business_central
6	ship_station
7	woocommerce
8	sftp
9	market_time
10	bright_pearl
11	net_suite
12	amazon
13	amazon_vendor
14	ebay
15	magento
16	wix
17	unleashed
18	target
19	walmart
20	presta_shop
21	big_commerce
22	opencart
23	squarespace
24	etsy
25	bol
26	veeqo

","_postman_id":"7d01d98a-e65c-4828-84d9-2b54a2a7183e","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}},{"name":"Order On Hold Statuses","item":[],"id":"219bb8f7-c1ef-488e-b991-e519cfdb1ff5","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Value	Description
1	Not On Hold
2	Awaiting Confirmation
3	Awaiting Cancellation
4	Awaiting Payment
5	Fraud Risk
6	Courier Label Issue
7	System Label Issue
8	Product Issue
9	Other

","_postman_id":"219bb8f7-c1ef-488e-b991-e519cfdb1ff5","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}},{"name":"Grn Vehicle Type","item":[],"id":"a25cc777-43b7-4d67-9a5b-deec08b830c4","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Value	Description
van	Small vehicle
hgv	Heavy goods vehicle

","_postman_id":"a25cc777-43b7-4d67-9a5b-deec08b830c4","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}},{"name":"Product Type","item":[],"id":"a0dfc9fa-0120-4029-a087-9a7950790714","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Value	Description
1	Stock - items that you want to count and track
2	Service - non-physical items that you buy and sell, number in stock isn't recorded
3	Bundle - a collection of products that are sold together

","_postman_id":"a0dfc9fa-0120-4029-a087-9a7950790714","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}},{"name":"Weight Unit","item":[],"id":"15110244-cb47-4869-9a1b-ec2ce53bea9b","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Value	Description
g	Gram
kg	Kilogram
oz	Ounce
lb	Pound

","_postman_id":"15110244-cb47-4869-9a1b-ec2ce53bea9b","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}},{"name":"Incoterms","item":[],"id":"7619ad11-9180-45b2-a429-39fa0162c8a8","description":"

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Value	Description
exw
fca
cpt
cip
dap
dpu
fas
fob
cfr
cif

","_postman_id":"7619ad11-9180-45b2-a429-39fa0162c8a8","auth":{"type":"noauth","isInherited":true,"source":{"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","name":"Reference","type":"folder"}}}],"id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","auth":{"type":"noauth","isInherited":false},"event":[{"listen":"prerequest","script":{"id":"1fc276b9-a6d5-4496-9ff0-50e4ff3b1292","type":"text/javascript","packages":{},"exec":[""]}},{"listen":"test","script":{"id":"8a422c1f-6edb-4205-a0b9-d911a707277c","type":"text/javascript","packages":{},"exec":[""]}}],"_postman_id":"ef17a282-3afc-4d8a-8520-f972f8bb3aa9","description":""}],"id":"1fcda251-19c2-4f58-93c5-8ab978965efe","_postman_id":"1fcda251-19c2-4f58-93c5-8ab978965efe","description":"","auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]},"isInherited":true,"source":{"_postman_id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","id":"e829be61-0a3c-4807-8706-5cd79cb9cafe","name":"UnifyWMS","type":"collection"}}}],"auth":{"type":"bearer","bearer":{"basicConfig":[{"key":"token","value":"{{token}}"}]}},"event":[{"listen":"prerequest","script":{"id":"0ae0b232-d7aa-4869-b104-d3ba2994d69d","type":"text/javascript","exec":[""]}},{"listen":"test","script":{"id":"fda8c87c-e683-4930-a7fd-2b98c06e7c85","type":"text/javascript","exec":[""]}}],"variable":[{"key":"apiEndpoint","value":"https://{tenant}.unifywms.com/api/v1"},{"key":"username","value":""},{"key":"password","value":""}]}